VoIP Business Launches New and Improved Desktop Application

VoIP Business, a hosted VoIP phone system provider, has recently launched its new Desktop app. The app is designed to provide users an easy access to their business phone system. The app is easy to navigate and offers all the same features that are available on the online portal via a browser. The app includes all the essential functionalities required for communication and collaboration in today’s digital enterprises.

VoIP Business is transforming the face of business communication solutions as a service provider of voice, video, contact centre, conference chat, and HD quality solutions experience all available on a single platform. VoIP Business is empowering workforces to stay connected and collaborate to work smarter.

The desktop app will offer some basic features like call logs, address book, music-on-hold, and voicemail. However, there are some advanced features that users can access through the desktop app:

• Call forwarding: Now the users will be able to forward inbound calls to other phone numbers. This feature is helpful when users are out of the office and are on the move.

• Auto-attendant: VoIP Business desktop app now supports IVR menus so that users can route calls to specific individuals or departments. They can easily set up a menu and configure call routing.

• Cloud call recording: the desktop app has the call recording functionality with cloud-based storage along with admin control.

• Call Analytics: there is an in-app analytics panel in the desktop app. This panel will give users information about the activity on the phones system for each user, number and team.

• Call blocking: the app will include a call blocking feature in the privacy section. So users can block any nuisance caller from their VoIP Business account.

• Integrations: the new and improved desktop app allows users to integrate VoIP Business with their CRM system.

VoIP Business desktop has a refreshed and clean design which allows users to be more productive. Users will be able to download the app for free from the VoIP Business website.

About VoIP Business

VoIP Business is a provider of Hosted VoIP business phone system. VoIP Business communication solution is easy to manage and cost-efficient than traditional on-premise phone systems. For additional information, visit www.voipbusiness.com, or follow VoIP Business on Twitter and Facebook.